Digitization

Digitization converts physical records into accurate, searchable digital files — with the chain of custody, image quality and indexing that make the output usable rather than simply scanned. Volume scanning is handled through our partner network, with EDDM Consulting designing and overseeing the process.

Who this is for

Organizations sitting on paper archives, or running hybrid paper-and-digital processes that slow everything down — missions and consulates, municipalities, law firms, manufacturers and any team where the file room is still load-bearing.

What the work involves

  • Assessment — what exists, what is worth converting, and what should simply be destroyed under a retention schedule.
  • Preparation and capture — document prep, scanning standards, image quality control.
  • OCR and indexing — making the text searchable and tagging the fields you will actually search on.
  • Chain of custody — documented handling for sensitive or evidentiary material.
  • Quality assurance — sampling and verification before sign-off.

Why it matters

Scanning without indexing produces a pile of unsearchable images and a false sense of progress. The value is created by what happens around the scanner — the classification, the metadata and the QC — which is the part we design and manage.

Talk to us about your requirements — we will scope it honestly, including whether it is worth doing at your volume.